FAQs

 

SHIPPING & PROCESSING:

✨ Miss Fit Boutique — Shipping Methods:

All orders ship via Standard Shipping unless upgraded at checkout.

  • U.S. Orders: ChitChats / USPS
  • Canadian & International Orders: Canada Post (Lettermail)
  • Standard shipping does not include tracking (unless upgraded)

🌈 Playful Creations Co. — Shipping Methods:

Due to the bulkier nature of sensory products:

  • No International Shipping
  • Tracking included on all orders
  • U.S. Orders: ChitChats / USPS or Canada Post
  • Canadian Orders: Canada Post or courier (UPS or Purolator)

✨ Miss Fit Boutique — Estimated Delivery Times

  • Canada: 2–14 business days
  • U.S.: 3–14 business days
  • International: 1–8 weeks

Delivery times are estimates and may vary.

🌈 Playful Creations Co. — Estimated Delivery Times:

  • Canada: 2–14 business days
  • U.S.: 3–14 business days
  • No International Shipping

🌈 Playful Creations Co. — Free Shipping

  • FREE shipping on orders over $150 CAD for Canada & USA
  • No international shipping

✨ Miss Fit Boutique — Processing Times:

  • 1–3 business days (Monday–Friday, holidays excluded)

🌈 Playful Creations Co. — Processing Times:

  • 1–5 business days (Monday–Friday, holidays excluded)

Processing time does not include shipping time.


NEED AN ORDER BY A CERTAIN DATE?

Please contact us before placing your order to see if we can accommodate your request.

📧 Miss Fit Boutique: missfitboutique@hotmail.com

📧 Playful Creations Co.: playfulcreationsco@hotmail.com

 

PACKAGING & GIFT OPTIONS:

✨ Miss Fit Boutique — Standard Packaging:

  • Jewelry includes a card (or message card) and is packaged in a cellophane self-adhesive sleeve
  • Jewelry comes with a black velvet pouch or gift box (as pictured)
  • Charms and keychains are packaged in a zip-top bag
  • Orders ship in a bubble mailer or small box depending on size

🌈 Playful Creations Co. — Standard Packaging

  • Sensory items are carefully packaged to protect contents during transit
  • Containers, jars, or bags are securely sealed and clearly labeled

✨ Miss Fit Boutique — Gift Wrapping:

Gift wrapping is available as an add-on and includes tissue paper, ribbon, and a custom handwritten card.

If shipping directly to a recipient, please include:

  • Recipient’s name
  • Your name (for the card)

 

JEWELRY CARE (MISS FIT BOUTIQUE):

  • Most jewelry is gold, silver, or rose gold–plated alloy (brass/copper), lead/chromium/nickel-free (excluding stainless steel)
  • Avoid water, moisture, perfumes, and lotions
  • Remove jewelry before showering, swimming, or exercising
  • Store in an airtight pouch when not in use

Tarnish Tip:

For sterling silver and plated pieces, lightly scrub with soft toothpaste and a toothbrush, rinse, and dry immediately. Avoid toothpaste on stainless steel pieces.

 

🌈 SENSORY PRODUCT CARE (PLAYFUL CREATIONS CO.)

  • Always wash your hands before and after sensory play
    Store playdough in an airtight container when not in use
  • Refrigeration recommended to extend playdough longevity
  • Keep away from heat and direct sunlight
  • Store sensory fillers in a cool, dry place
  • Sensory materials are not food and are not intended for ingestion

🌈 Safety Disclaimer:

  • Recommended for children ages 3+
  • Adult supervision required
  • Small parts and sensory materials may pose choking hazards and are not for ingestion
    By purchasing, you acknowledge responsibility for safe and supervised use.

 

RETURNS & EXCHANGES:

✨ Miss Fit Boutique — Returns & Support:

Please contact us if there is an issue with your order and we will do our best to help.

🌈 Playful Creations Co. — Returns Policy:

Due to the sanitary nature of sensory products, all sales are final.

No returns or exchanges are accepted. Toys are the exception.

 

NEVER RECEIVED MY ORDER?

Canada & USA:

If your order has not arrived within 30 days of the shipping date, please contact us.

International (Miss Fit Boutique only): If your order has not arrived within 8 weeks, please contact us.

📧 Support Emails:

missfitboutique@hotmail.com

playfulcreationsco@hotmail.com

 

DEFECTIVE OR DAMAGED ITEMS:

If your order arrives damaged or defective, please contact us within 14 days of delivery with photos so we can assist you.

We truly care about your experience and will always do our best to make things right.

 

Important Notes:

  • Please double-check your shipping address before placing your order
  • Customers are responsible for re-shipping fees due to incorrect addresses
  • Jewelry contains delicate components and should be handled gently